General Functions

Under the direct supervision of the Maintenance Supervisor, all Maintenance positions provide general building maintenance and perform a variety of skilled and semi-skilled tasks in repair and maintenance of buildings. Maintenance positions work as part of a team to provide services to a property or group of properties in a community area. Assignments are received orally or through written instructions that may be accompanied by plans, sketches or diagrams.

Core Activities (Typical Duties/Responsibilities)

• Performs skilled maintenance, repair work at CIHA owned properties at a journeyman level in accordance with CIHA policies and procedures.
• Performs higher-level work that requires technical independence in determining work methods and procedures.
• Takes the lead in organizing maintenance and repair projects and maintenance property teams at one or more assigned group of properties.
• Troubleshoots and repairs household appliances without contractor interaction.
• Makes journeyman level repairs to all types of roofing, footings and general structural repairs.
• Performs accessibility improvements, including but not limited to compliant decks, porches, and ramps, grab bars, handrails, and interior and exterior compliant doors.
• Prepares preventative maintenance schedules, order, inspects work, and ensures appropriate documentation.
• Proactively prepares property and completes pre-inspections for regulatory planned and unplanned property inspections.
• Assists in preparation of annual operating budgets for building repairs and capital projects as required.
• Interacts with internal and external customers in a professional manner.
• Performs interior and exterior maintenance service repairs and assesses repairs in the areas of painting, drywall, plumbing, carpentry, and electrical to buildings and equipment.
• Cleans and services a wide variety of heating, ventilating, grounds and building related equipment.
• Removes and replaces partitions. Installs doors and locks, and troubleshoots for related repairs. Makes repairs to all types of cabinets, floors, windows, and siding.
• Performs preventative maintenance by means of a prepared schedule.
• Performs manual labor tasks including loading, unloading, lifting and moving materials, furniture, supplies and equipment.
• Performs after-hours emergency on-call service as scheduled.
• Keeps accurate and timely records, including work orders, on call logs, snow logs and weekly timesheet reports.
• Observes safety of grounds and properties, reports/repairs as necessary to help keep our residents safe.
• Picks up all trash on grounds and throughout the property to enhance curb appeal.
• Performs snow removal, including shoveling, plowing, chipping ice, spreading ice melt.
• Completes daily work orders assigned.
• Cleans and inventories maintenance shop and CIHA provided equipment/tools.
• Coordinates and collaborates with community directors, grounds, and other property team members to complete tasks to meet property standards and approved budget.
• Must have reliable, insured vehicle equipped to drive in inclement weather when needed.
• Performs other related duties as assigned

Core Skills and Abilities

• Prepares preventative maintenance schedules, order, inspects work, and ensures appropriate documentation.
• Skilled with record keeping and reporting inventory of equipment and all materials.
• Ability to communicate effectively in writing and in person with staff, leadership, partners, vendors/contractors and public.
• Ability to lead team and motivate other to meet common goals.
• Demonstrates proper use of troubleshooting tools.
• Knowledge of the standard practices, processes, tools and materials involved in all areas of residential construction.
• Knowledge of the occupational hazards and safety precautions of buildings, electrical or mechanical trades.
• Ability to work in a team setting as well as independently.
• Ability to lift up to 70 pounds plus bending and twisting.
• Ability to work with a diverse resident population, with heavy emphasis on customer service skills in order to effectively give information regarding grounds and building facilities.

Core Education and Experience

• Graduation from high school or any equivalent combination of experience and training.
• Six years apprenticeship training (or equivalent work experience) and four years of journeyman experience in building maintenance, electrical, carpentry, plumbing or mechanical trades work.
• HQS or UPCS training and certification.
• Satisfactory completion of Maintenance Mechanic II skills assessment
• Current Alaska Driver’s License.