General Functions

The Residential Lending Manager will oversee day to day operations of Cook Inlet Lending Center’s (“CILC”) Residential Lending department, ensuring productivity and compliance with applicable program policies and procedures. This includes, but is not limited to, CILC’s primary mortgage broker lending program, the Down Payment Assistance Loan (“DPA”) program, as well as its homeownership grant programs. Responsibilities will also include aspects of program research, planning; and design; drafting program policies and procedures; oversight of program operations, including staff supervision; marketing, outreach, and coordination with partner organizations; and all facets of program reporting.

Major Activities (Typical Duties/Responsibilities)

• Recruit, hire and train all residential lending department personnel including mortgage loan officers (MLO’s), compliance, operations, underwriters, processing teams, and other mortgage professionals to build a well-rounded team.
• Lead, motivate and coach employees to achieve mission impact and production goals.
• Create and deliver performance evaluations that are timely and constructive.
• Develop, implement, and periodically update residential lending policies, practices, and procedures for CILC’s DPA, primary mortgage loan programs and new residential lending products.
• Ensure CILC’s residential lending department strategies and new products are aligned with available short and long-term funding sources.
• Oversee marketing and outreach to promote CILC and create awareness of residential lending programs with business partners and referral networks such as realtors and other lenders, with strong attention to reputation management.
• Create and maintain residential lending and grant pipeline.
• Review loan quality to ensure it is in alignment with company policies and procedures, CILC’s Bank Secrecy Act/Anti-Money Laundering policy and in compliance with state, regional and federal guidelines.
• Supervise and ensure all staff members follow department procedures, policies, and guidelines.
• Oversees residential lending process, ensuring that loan packages are properly filed with required signatures, disclosures, credit authority, and supporting documentation.
• Reviews loan packages to ensure that adequate safeguards are included.
• Prepares weekly and monthly residential lending reports to submit to executive management.
• Supports CILC CEO by developing and presenting information and analysis to the CILC Board of Commissioners, CILC’s business and regulatory partners, CIHA or other housing authorities, affordable housing organizations and others as requested.
• Approves expenses associated with processing loans such as appraisals, property inspections, recordings, and title insurance costs.
• Performs other duties as assigned.

Skills and Abilities

• Extensive experience with mortgage lending practices within the local market with knowledge of both the key players in real estate development and a thorough knowledge of retail lending products and underwriting standards.
• Thorough understanding of applicable laws, regulations, rules, and policies, including the Dodd Frank Act and its implementing regulations.
• Excellent communication skills and professional demeanor.
• Excellent management and supervisory skills.
• Demonstrated organizational and information management skills.
• Ability to deal with multiple project/program priorities.
• Ability to operate independently in a variety of circumstances with a reasonable amount of oversight and engagement from organizational executive leadership.
• Adapts to unexpected challenges with grace and tact.
• Excellent judgment and rational decision making.
• Excellent interpersonal skills and flexibility to deal effectively with a variety of people, situations, challenges, and changes.
• Non-judgmental attitude and willingness to treat others with respect.
• Working knowledge of residential and construction lending products in current market including those subject to FHA/VA regulations, Conventional loan requirements and real estate laws.
• Working knowledge of the HUD Section 184 Indian Home Loan Guarantee program is highly desirable.
• Thorough working knowledge of the laws and regulations governing various residential loan programs.

Education and Experience

• Bachelor’s degree in Finance, Banking, or related field; Master’s degree preferred.
• Minimum 5 years’ experience in residential mortgage related field including but not limited to origination, processing, underwriting, and mortgage lending compliance.
• Minimum 2 years supervisory or management experience; preferred.
• Must have NMLS federal/state licensing or able to receive within 90 days of employment.